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Datacalls Connect - Network VoIP Support
Datacalls Connect Support Centre
- Voice termination:IP to IP voice traffic in SIP or H323 protocols, most major codecs supported, protocol conversion on-demand, proxy and signaling methods. Accurate and stable billing platform, web interface which includes CDRs, reports and other options.
- Multiple Carrier Support:Fallback carriers if route becomes unavailable.
- Bandwidth: Unlimited bandwidth providing unlimited concurrent calls.
- Alerting procedures on low account balance, alerts sent via email
- Billing for terminators (Cost control)
- Invoicing – Automatic invoice generation, invoices available through the web interface or sent by email (PDF format)
- Detailed calls history reports, available from the web interface (Excel or TXT format), also can be sent along with invoice in PDF format
- Import/Export rates sheets from/to Excel or TXT file
- Email Support: Via our ticket system we aim to respond to your support request within minutes.
- Telephone Support: Call our technical support team directly if you have any questions or technical issues
- MSN Support: If you prefer to talk to one of our technical specialists over “live chat” you can use the MSN network to do so.
